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We're committed to keeping the community safe. And you can help! |
We're excited to open our doors again! Read on for information and FAQs about how we can all help keep our neighbors safe.
Basic Guidelines
- Limit your time in the library when possible.
- Limit the number of people who visit when possible.
- Wear a mask or cloth face covering in the proper position when in the building.
- Social distance with at least 6 feet between you and any persons who are not in your party.
- Computer usage is limited to 30 minutes.
Hours of Service
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Open Doors & Curbside Pickup by appointment:
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Phone Service:
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Library Services
While in the library, you may:
- Browse for and checkout items
- Pickup Holds at the front desk
- Sign up for or replace your library card
- Use a computer (limited computers available, 30 minute time limit)
- Print from a computer*
- Use the copier*
- Send a fax*
Frequently Asked Questions
Entering & Browsing in the Library
How will the library look when I come back? We have worked to streamline browsing to make your trip as easy as possible. Books are displayed so you can pick them up easily. We have signage to guide you in navigating the library and help in social distancing. Visit our Facebook photo album for a preview of our new layout!
Can I sit and stay to read or work? At this time, we ask that no one stay in the building for extended periods. Some chairs are available as Resting Stations for patrons who need a break from standing or walking, but no seating is provided at the tables or for lounging.
Will my children be able to stay-and-play? At this time, we have no toys available and are discouraging any and all lingering. If you would like to explore some new toys, feel free to check out a bag Kit that includes a book and at least one themed play item; we also have At-Home Education Kits now available. There are lots of options including instruments, wooden puzzles, and magnetic play sets.
Does my child need to wear a mask? Massachusetts guidelines state that "face coverings should not be placed on young children under age 2. For children between the ages of 2 and 5, it is up to the child’s parents or guardians to decide if the child should wear one." All other persons must wear a mask.
What if I can't wear a mask or cloth face covering? The library still offering Curbside Pickup so you can get your items safely. For questions or assistance with other library services, please feel free to reach out via phone (781-293-6771), email (feedback@pembrokepubliclibrary.org), or social media.
Can I sit and stay to read or work? At this time, we ask that no one stay in the building for extended periods. Some chairs are available as Resting Stations for patrons who need a break from standing or walking, but no seating is provided at the tables or for lounging.
Will my children be able to stay-and-play? At this time, we have no toys available and are discouraging any and all lingering. If you would like to explore some new toys, feel free to check out a bag Kit that includes a book and at least one themed play item; we also have At-Home Education Kits now available. There are lots of options including instruments, wooden puzzles, and magnetic play sets.
Does my child need to wear a mask? Massachusetts guidelines state that "face coverings should not be placed on young children under age 2. For children between the ages of 2 and 5, it is up to the child’s parents or guardians to decide if the child should wear one." All other persons must wear a mask.
What if I can't wear a mask or cloth face covering? The library still offering Curbside Pickup so you can get your items safely. For questions or assistance with other library services, please feel free to reach out via phone (781-293-6771), email (feedback@pembrokepubliclibrary.org), or social media.
Borrowing & Returning Materials
How long can I borrow items? At present, all items will check out for the usual amount of time. Regular fiction and nonfiction go out for 28 days; DVDs, Bestsellers, New adult fiction, and magazines go out for 14 days.
Can I return my items? Yes. The outside book drop is open 24/7. Our indoor book drop at the front desk is available during open door hours.
My item still shows up on my account, but I returned it. Why is that? All returned items are quarantined for two days before being checked in. No fines will be charged during the quarantine time.
Can I return my items? Yes. The outside book drop is open 24/7. Our indoor book drop at the front desk is available during open door hours.
My item still shows up on my account, but I returned it. Why is that? All returned items are quarantined for two days before being checked in. No fines will be charged during the quarantine time.
Donations
Can I give the library donations of books, movies, etc.? Yes. Please visit our Donation page to see what items we accept. Please notify staff when you bring in any donations.
